Airport Assist By MUrgency

Win with Airport Assistance by MUrgency Terms & Conditions

Win with Airport Assistance by MUrgency

The below preamble, general terms and conditions (“General Terms”), privacy policy (“Privacy Policy”), product sale terms and draw terms and conditions (“Draw Terms”) (together the “User Agreement”) constitute the contract between You and MU Holdings Limited (“MUHL”, “We”, “Us”, “Our”) relating to the use of the Airport Assistance Websites (“Sites”) and Our mobile apps (“App / Apps”) (together the “Site/s”) for purchase of Product/s from Our Site/s and Your participation in Our Airport Assistance Grand Prize Draw/s (“GP Draw/s”).

Updated as on 22 April, 2018

Preamble

By using the Site/s, purchasing Our Product/s and / or participating in GP Draw/s, You agree to be bound by this User Agreement. You also recognize, confirm and agree that MUHL may be using the Sites owned and operated by other Companies and / or Legal Entities on which Our product/s and the GP Draw/s may be advertised / displayed / announced / published and You agree to hold the Sites and the Owner and Operator of the Sites free from any liability, claim, allegation, accusation, lawsuit, negative comments, negative campaigns, deficit, defect, obligation, incrimination, accountability, answerableness, culpability, fault, burden, onus and / or blameworthiness in regard to Our Product/s and GP Draw/s and Your access, use and purchase of and in the Site/s, purchase of Our Product/s and / or participation in GP Draw/s. If You do not agree to this User Agreement, or any of its terms (including any amendments), then You should immediately cease using or accessing the Site/s, should not provide any information on the Site/s, should not purchase any Product/s and / or should not enter any GP Draw/s.

It is hereby made absolutely clear and You recognize, confirm and agree that MUrgency Inc., USA, MUrgency International FZE, UAE and / or MUrgency Global Services Private Limited, India (collectively ‘MUrgency’), has no role whatsoever in regard to sale of Our Product/s and / or in GP Draw/s except for providing advertising space for the Product/s and / or GP Draw/s on Sites owned and administered by MUrgency.

This User Agreement is in effect as of 01 January, 2018. We may amend this User Agreement at any point in time without notice and the amendments will take effect once they have been displayed on the Site/s. You acknowledge and agree that it is Your responsibility to review this User Agreement periodically to familiarize Yourself with any modifications. Your continued access and use of the Site/s and / or purchase of any of Our Products, Offerings and Services, including but not limited to Our Product/s and / or GP Draw/s (“Services”) following any amendments shall be construed as acceptance of those amendments.

General Terms and Conditions

Eligibility to use the Platform

It is imperative for MUHL to ensure that Our users are able to enter into legally binding contracts and that minors do not purchase, use or have access to unsuitable Product/s, Services and / or Content. Accessing and / or use of the Site/s is not available to persons under the age of 18 years (& whatever higher age limit where such higher age limits are prescribed by locally applicable laws). You represent and warrant that You are 18 years of age (& whatever higher age limit where such higher age limits are prescribed by locally applicable laws) and that all information You submit is accurate and truthful when registering any information with the Site/s or providing any information to Us.

MUHL reserves the right and at its sole discretion to refuse, limit, suspend or withdraw access to the Site/s or use of the Site/s to any person if MUHL believes that person is under the age of 18 years (& whatever higher age limit where such higher age limits are prescribed by locally applicable laws) or that any information given is not accurate or truthful, or for any other reason.

The Site/s is not available to persons whose access or use has been refused, limited, suspended or withdrawn by MUHL or prohibited by locally applicable laws. We request You to check the locally applicable laws and ensure that You are accessing the Site/s in full compliance with the locally applicable laws. We do not take any responsibility whatsoever for Your compliance with the locally applicable laws and even further Your continued access and use of the Site/s is Your confirmation to Us that You have checked the locally applicable laws and that You are in full compliance of the locally applicable laws. Your continued access and use of the Site/s is also Your confirmation that you hold Us fully indemnified in all respects from any violation of the locally applicable laws you may indulge in by accessing and using the Site/s.

Employees, officers, directors, members, managers, investors, agents and representatives of Us and / or of MUrgency Inc. and any of its or their parent companies, subsidiaries, affiliates as well as direct technology vendors, content providers, component suppliers (products, hardware and software) directly related to the Site/s, Products sold therein and Services offered therein and each of their respective immediate family (defined as father, mother, son, daughter, brother, sister, spouse, boyfriend, girlfriend and all equivalent in-laws etc.) and any person residing in the same household of such individuals are not eligible to use the Site/s to buy Products or participate in the GP Draw. To further clarify, any individual who is employed with and / or works as a consultant to MUHL, Airport Assist by MUrgency, any of the Assistance Services in the Airports across the World served by Airport Assist by MUrgency, MUrgency or any immediate relative (defined as father, mother, son, daughter, brother, sister, spouse, boyfriend, girlfriend and all equivalent in-laws etc.) and any person residing in the same household of such individuals are not eligible to use the Site/s to buy Products or participate in the GP Draw. If any such individual user violate this rule and access and / or use the Site/s for any purpose or specifically to purchase Product/s and / or consequently participate in the GP Draw and win the GP Draw Prize, such prize will be donated by MUHL to a charity on a date (in future) of Our choice and no claims whatsoever shall lie against MUHL or any associates in such a situation.

User Obligations

In order to access the Product/s, services, content, utilize (transact on) and purchase Product/s on the Site/s (except the open source content in the landing pages), You will be required to provide information to Us in Our Site/s. You are required to fill in all the particulars asked for including passport number / driving license number / national ID number, nationality and contact details to purchase Product/s on / from the Site/s and to ensure there is no identity issue and / or confusion if You are the winner of a GP Draw/s. You agree that any information provided to Us in pursuant thereto will be complete and accurate, that You will not access nor attempt to enter the Site/s under the name of another person, and that You will not adopt a name that We in Our sole discretion, deem offensive. We reserve the right to not allow You to access / provide information / purchase Product/s on / from the Site/s if We believe that You will not comply with these Terms.

You are responsible to use updated details of Yourself such that they are at all times (of entering the information on Our Site/s) considered true, accurate, current and complete. If You provide any information that is untrue, inaccurate, not current or incomplete or if MUHL suspects in Our sole discretion that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, We have the right to suspend indefinitely, limit or withdraw Your use and / or Your access to the Site/s (including the rights to any GP Draw/s Prizes you may have won by entering such wrong information on Our Site/s).

When accessing / using / purchasing on the Site/s, You will be required to provide certain information. To keep Your information secure, You have to protect Your information with reasonable means. You are responsible at all times for maintaining the confidentiality of, and restricting access to and use of the Site/s by You. You agree to accept responsibility for all activities that occur under Your use of the Site/s. If someone other than Yourself uses the Site/s with Your information, You will be held accountable for all actions made in Your name.

You may not, at any point in time, use any other person’s name or information to use or access the Site/s. You agree to reimburse MUHL in full for any costs, expenses and damages caused by improper, unauthorized or illegal use of the Site/s by You or any person obtaining access to the Site/s through You.

You may not transfer or sell Your information with MUHL to another party and You undertake that You are solely responsible for all Your activity on the Site/s.

You will comply with all of the terms and conditions of this Agreement and all applicable laws, regulations and rules in your local jurisdiction when You provide information while accessing the Site/s, purchase Product/s on / from the Site/s and consequently participate in the GP Draw/s. This Agreement, these clauses, the rules and policies are valid only in those jurisdiction where they are legal. You are solely responsible for ensuring that it is legal for You to access and use the Site/s, purchase Product/s and consequently participate in the GP Draw/s.

Electronic Communication

In order to access the services and utilise (transact on) the Site/s, You will be required to provide information / register information with Us. All interaction will normally be through the Site/s and through “Electronic Communication”. You agree that any information provided to Us through electronic communication will be complete and accurate, that You will not provide information / access / use under the name of, nor attempt to enter the Site/s under the name of, another person.

Your Conduct on the Site/s

You may not access or use the Site/s or purchase the Product/s and / or Services provided on / via the Site/s for any purpose other than the purpose for which we make it available to You. We may prohibit certain activities in connection with the Site/s or the Product/s and services in our discretion. These prohibited activities include, without limitation, the following:

Criminal, delictual or tortious activity, including fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets.

Advertising to, or solicitation of, any user to buy or sell any products or services, except with the express written approval of MUHL.

Transmitting chain letters or junk email to other users.

Using any information obtained from the service in order to contact, advertise to, solicit or sell any products or services to any user without their prior explicit consent.

Engaging in any automated use of the service, such as using scripts to send comments or messages.

Interfering with, disrupting or creating an undue burden on the service or the networks or services connected to the service.

Attempting to impersonate another user or person.

Using the user ID / passport number / driving license number / national ID number or other identification of anyone else or any account of any form of another user.

Using any information obtained from the service in order to harass, abuse or harm another person.

Accepting payment of anything of value from a third person in exchange for Your performance of any commercial activity on or through the service on behalf of that person.

Using the service in a manner inconsistent with any and all applicable laws and regulations including local laws applicable to your jurisdiction.

Activities which are harmful, abusive, unlawful, threatening, harassing, blasphemous, immoral, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy or other rights, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or illegal gambling or harms or could harm minors in any way or otherwise unlawful in any manner whatsoever.

Any activity which harasses, degrades, intimidates or is hateful towards any individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability.

Any activity which violates any applicable equal employment laws, including but not limited to those prohibiting the stating, in any advertisement for employment, a preference or requirement based on race, color, religion, sex, national origin, age, or disability of the applicant.

Any activity which includes personal or identifying information about another person without that person's explicit consent.

Any activity which impersonates any person or entity, including, but not limited to, an MUHL employee, MUrgency employee or falsely states or otherwise misrepresents an affiliation with a person or entity

Any activity which deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.

Additionally, You agree not to:

contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose;

use automated means, including spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g. Google) and non-commercial public archives (e.g. archive.org) that comply with our robots.txt file;

attempt to gain unauthorized access to computer systems owned or controlled by MUHL or MUrgency or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Site/s.

Any content uploaded by You shall be subject to applicable laws and may be disabled, or may be subject to investigation under applicable laws. Furthermore, if You are found to be in non-compliance with such laws and regulations, we may terminate Your account / block Your access to the Site

You are solely responsible for the consequences, losses or damages we may incur, directly or indirectly, or suffer due to any activities conducted by You.

How to purchase Our product/s and participate in the Our Airport Assistance Grand Prize Draw/s

Each Product purchased from any of our Airport Assistance Grand Prize Draw/s by a Site/s User gets the right to pick one single complimentary Airport Assistance Grand Prize Draw/s ticket per item of the Product for the specified Airport Assistance Campaign Draw. There will be additional shipping charges for each Product for the Product to be delivered at the address entered by the Site/s User while registering / using / accessing / purchasing on the Site/s. We will ship the purchased Product/s to the Site/s User by courier at the ‘shipping address’ entered by the User while registering / using / accessing / purchasing on the Site/s. As an alternative, the User will have the option to contribute their purchased Product/s to a charity of Our choice. If the Site/s User opts to so contribute their purchased Product/s to a charity of Our choice, then shipping charges for the Product/s will be waived and all charges to deliver the Product/s purchased by the User to the charity will be borne by Us. If the Site/s User has wrongly entered / registered the postal address while registering / using / accessing / purchasing on the Site/s or the courier cannot deliver the Product/s at the entered / registered address as per their rules, the Product/s will be donated to a charity on a date (in future) of Our choice.

Once the Site/s User purchases the Product/s, the Site/s User gets to select Complimentary Grand Prize Draw Ticket/s to the specified Grand Prize Draw/s as per the Product purchased and the number of Products purchased.

The Products once sold and the Grand Prize Complimentary Ticket/s to the specified Grand Prize Draw/s Series (as per the Product purchased and the number of Products purchased) are neither refundable nor transferable and are owned solely and exclusively by the Site/s User who have purchased the product and selected the Grand Prize Draw Complimentary Ticket/s (except in the case of the Site/s User opting to donate the purchased Products to a charity of Our choice in which case We will donate the purchased Products to a charity on a date (in future) of Our choice)

For each Airport Assistance Super Bike Series, 1300 Products at US$ 29.00 each with an accompanying Grand Prize Draw Complimentary Ticket per Product will be sold per GP Draw Series. The sales for the particular GP Draw Series will close on completion of sales of 1300 Products with the accompanying Grand Prize Draw Complimentary Tickets. There are no restrictions on the number of Products with the accompanying Grand Prize Draw Complimentary Tickets each individual can purchase (though there is a limit of maximum of ten Products in one transaction on the Site/s).

For each Airport Assistance Premium Car Series which includes Mercedes Benz, BMW, Porsche, Jaguar and Audi, 1300 Products at US$ 139.00 each with an accompanying Grand Prize Draw Complimentary Ticket per Product will be sold per GP Draw Series. The sales for the particular GP Draw Series will close on completion of sales of 1300 Products with the accompanying Grand Prize Draw Complimentary Tickets. There are no restrictions on the number of Products with accompanying Complimentary Tickets each individual can purchase (though there is a limit of maximum of ten Products in one transaction on the Site/s).

For each Airport Assistance Super Premium Car Series including Bentley, Rolls Royce, McLaren, Maseratti and Aston Martin, 2300 Products at US$ 179.00 each with an accompanying Grand Prize Draw Complimentary Ticket per Product will be sold per GP Draw Series. The sales for the particular GP Draw Series will close on completion of sales of 2300 Products with accompanying Grand Prize Draw Complimentary Tickets. There are no restrictions on the number of Products with accompanying Grand Prize Draw Complimentary Tickets each individual can purchase (though there is a limit of maximum of ten Products in one transaction on the Site/s).

For each Airport Assistance Millionaire Series, 5000 Products at US$ 278.00 each with an accompanying Grand Prize Draw Complimentary Ticket per Product will be sold per GP Draw. The sales for the particular GP Draw will close on completion of sales of 5000 Products with accompanying Grand Prize Draw Complimentary Tickets. There are no restrictions on the number of Products with accompanying Grand Prize Draw Complimentary Tickets each individual can purchase (though there is a limit of maximum of ten Products in one transaction on the Site/s).

Upto 10% of the total number of Products sold in each GP Draw/s Series (and corresponding GP Draw/s Tickets) may be additionally made available to registered travel agents and corporate partners of Airport Assist by MUrgency as sales incentives for their officially registered travel agents and corporate partners. These Products and accompanying complimentary Grand Prize Draw Tickets shall remain exempted from the clause prohibiting associates of Airport Assist by MUrgency accessing, using, registering and / or purchasing Products on the Site/s and participating in and / or winning in the GP Draw/s.

The respective GP Draw/s will be held within a reasonable time of closing of the sales of the total number of Products with accompanying Grand Prize Draw Complimentary Tickets in each GP Draw/s Series and under no circumstance can a User expect or demand for the respective GP Draw/s to be held at an earlier date than the date decided solely by MUHL and or without completion of sales of the total number of Products with accompanying Grand Prize Draw Complimentary Tickets in each GP Draw/s Series.

Payment Gateway

If You make a payment for Our Product/s on Our Site/s (or any Site/s or Payment Gateway We use), the details You are asked to submit will be provided directly to our payment provider via a secured connection. We may also use an intermediary company (or companies) to collect payments on Our behalf from You and pay it onward to Us.

The cardholder must retain a copy of transaction records and merchant policies and rules.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

The Product prices per unit displayed on Our Site/s are inclusive of all taxes (exclusive of shipping charges which will be charged separately if the Site/s User wishes the product to be shipped to him / her and not donate to a charity of Our choice).

Refund & Cancellation Policy

All sales of any Product/s on the Site/s are final with no cancellation options and no refund options. For the Product/s sold, there is no warranty offered. Product/s will be delivered as it is and such deliveries shall be final.

For any defective Products provided further to winning a GP Draw, MUHL will offer You replacement of the defective Product only, subject to any warranties and / or guarantees provided by the manufacturer of the Product. MUHL shall have no liability or responsibility in relation to any defect regarding a prize awarded as a result of a GP Draw.

No other form of refund is permissible under any circumstances whatsoever. The user specifically acknowledges and confirms this refund and cancellation policy and further that all sales of any Product/s on the Site/s are final with no cancellation options and no refund options.

Winning Prize, Collection of the Prize and Related Matters

All Our Airport Assistance Grand Prize Draw/s as such are not subject to negotiation, interference, challenge, or argument by a Site/s User or Purchaser/s of Product/s with an accompanying Grand Prize Draw Complimentary Ticket per Product. The result of Our Airport Assistance Grand Prize Draw/s announced through Our websites will be final, non negotiable, non-challengeable and non-litigable.

Your name, passport number / driving license number / national ID number, nationality and contact details entered while registering on the Site/s will be the primary proof to be provided to Us to claim any prize You win in any GP Draw. You have to provide copies of Your Passport / Driving License / National ID notarized and attested by the UAE Embassy (which has jurisdiction ) in Your territory to claim Your prize. Once You submit the notarized and attested copy of Your Passport / Driving License / National ID (the same as You entered in Your information provided while using / accessing / registering / purchasing Our Product/s on / from the Site/s) and ‘Claim Form’ (which we send to You along with intimation that You have won the prize) to Us at GPDraw@MUrgency.com. We will then advise You to mail the original claim form to Us at Our Office Address nearest to your residence. On receipt of the fully compliant claim form in original notarized and attested as above in Our Office Address, we will make the prize (Super Bike, Premium Car or Super Premium Car) available to You in Dubai, United Arab Emirates within 30 days from the receipt of the original claim form. It is Your responsibility to collect the same from Dubai from Our agents within 30 days of the prize being made available in Dubai, United Arab Emirates, relevant dates which you shall be intimated on Your registered email address. We will deliver the prize in Dubai at the designated place and all expenses You may incur from the time You collect the prize will be to Your account including any and all charges for transportation, insurance, customs etc. While intimating You that You have won the prize, We will also grant You a one time opportunity within 10 days of being intimated of You winning the prize to claim USD 20000.00 in place of the Airport Assistance Super Bike, USD 100000.00 in place of the Airport Assistance Premium Car and USD 200000.00 in place of the Airport Assistance Super Premium Car. Of course, if You are the winner of the Airport Assistance Millionaire Series, You will receive USD 1.00 Million. These amounts will be transferred to the Bank Account in the same name as You entered while using / accessing / registering / purchasing Our Product/s on / from the Site/s and in the same country (who issued) as the Passport Number / Driving License Number / National ID Number as You entered while using / accessing / registering / purchasing Our Product/s on / from the Site/s once You submit the notarized and attested copy of Your Passport / Driving License / Nation al ID (the same as You entered while using / accessing / registering / purchasing Our Product/s on / from the Site/s) and ‘Claim Form’ (which we send to You along with intimation that You have won the prize) to Us to GPDraw@MUrgency.com. We will then advise You to mail the original claim form to Us at Our Office Address nearest to your residence. On receipt of the fully compliant claim form in original notarized and attested as above in Our Office Address, we will transfer the amount to Your Bank Account as above after 181 days and within 365 days from the date we receive your fully compliant claim form in original notarized and attested as above in our Office Address.

Employees, officers, directors, members, managers, investors, agents and representatives of Us and / or of MUrgency Inc. and any of its or their parent companies, subsidiaries, affiliates as well as direct technology vendors, content providers, component suppliers (products, hardware and software) directly related to the Site/s, Products sold therein and services offered therein and each of their respective immediate family (defined as father, mother, son, daughter, brother, sister, spouse, boyfriend, girlfriend and all equivalent in-laws etc.) and any person residing in the same household of such individuals are not eligible to use the Site/s to buy Products or participate in the GP Draw. To further clarify, any individual who is employed with and / or works as a consultant to MUHL, Airport Assist by MUrgency, any of the Assistance Services in the Airports across the World served by Airport Assist by MUrgency, MUrgency or any immediate relative (defined as father, mother, son, daughter, brother, sister, spouse, boyfriend, girlfriend and all equivalent in-laws etc.) and any person residing in the same household of such individuals are not eligible to use the Site/s to buy Products or participate in the GP Draw. If any such individual user violate this rule and access and / or use the Site/s for any purpose or specifically to purchase Product/s and / or consequently participate in the GP Draw and win the GP Draw Prize, such prize will be donated by MUHL to a charity of Our choice and no claims whatsoever shall lie against MUHL or any associates in such a situation.

Intellectual Property Rights

The Site/s and the materials on the Site/s, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Materials") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to MUHL, and are subject to copyright and other intellectual property rights under laws of respective jurisdictions and international conventions. In connection with the Products and services, the Site/s may display certain intellectual property goods belonging to third parties. Use of these goods may be subject to license granted by third parties to MUHL. You shall, in no event, reverse engineer, decompile, or disassemble such goods and nothing herein shall be construed to grant You any right in relation to such goods. Materials on the Site/s are provided to You AS IS for Your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. MUHL reserves all rights not expressly granted herein to the Site/s and the Materials. You agree to not engage in the use, copying, or distribution of any of the Materials other than as expressly permitted herein, including any use, copying, or distribution of Materials of third parties obtained through the Site/s for any commercial purposes. You agree not to circumvent, disable or otherwise interfere with security related features of the Site/s or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Site/s or the Materials therein. Content displayed on or through the provision of the services is protected by copyright as a collective work and / or compilation, pursuant to copyrights laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Site/s, the Materials, or the collective work or compilation is expressly prohibited. Copying or reproducing the Site/s, the Materials, or any portion thereof for further reproduction or redistribution is expressly prohibited.

User Submissions

You accept that various things can go wrong when using the Site/s and the services provided through the Site/s. You take on the responsibility and liability of these events happening and You expressly affirm that You will have no claim against MUHL if they happen. When using the Site/s, You will be exposed to Materials from a variety of sources, and that, as far as applicable law allows, MUHL is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Materials, and You agree and assume all liability for Your use. You further may be exposed to Materials that are inaccurate, offensive, indecent, objectionable, defamatory or libelous and, as far as the law allows, You agree to waive, and hereby do waive, any legal or equitable rights or remedies You have or may have against MUHL with respect thereto.

Disclaimer for Third Party Applications

The use of any third party application is subject to any terms and conditions provided with such third party application and is not governed by Us. The use of third party applications through Our Site/s is solely Your responsibility since MUHL does not govern the use of such third party applications. MUHL is not responsible for any third party applications and You acknowledge that such applications may be modified or removed by their original publisher and / or respective rights owner at any time. You assume all responsibility and risk of use of any third party applications (including any content therein) through Our Site/s and MUHL hereby disclaims any and all liability to You or any third party related thereto.

MUHL does not have any obligation to examine or scan third party applications, for any purpose, and is not responsible for the accuracy, completeness, appropriateness or legality of any third party applications. The fact that a third party application is available via any online Site/s including Ours or otherwise is not an endorsement, authorization or representation of MUHL’s affiliation with any third party, nor is it an endorsement of such third party application and You hereby waive, any legal or equitable rights or remedies You have or may have against MUHL with respect thereto. MUHL exercises no control over third party applications, products, services, software or any online Site/s (other than Ours) and We are not responsible for their performance, do not endorse them, and are not responsible or liable for any content, advertising, or other materials available through any third party applications, products, services, software and any online Site/s. We are not responsible or liable, directly or indirectly, for any damage or loss caused to You by Your use of or reliance on any goods or services available through the third party applications, products, services, software and any online Site/s.

Limitations of Liability

To offer a reliable and enjoyable service, We need to fix bugs, install updates and perform general diagnosis and maintenance on Our Site/s. We, cannot warrant that the Site/s and services will always be uninterrupted, problem-free, free of omission, or error-free. To the extent allowed by law, content and function of the Site/s, and services, are provided on an "as is" basis without warranties of any kind, either expressed or implied.

Information obtained on the Site/s may not always be accurate. We use other providers to provide data on which We base the information detailed on the Site/s. We try to make sure that the data is correct and up to-date together with Our partners, but We cannot guarantee that it will always be.

In no event will MUHL nor will any of Our data providers be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of Your use of or inability to use the Site/s, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any other damages.

WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT FOR ANY PRODUCT/S SOLD THROUGH OUR SITE/S.

In conjunction with the limitation of warranties as explained herein, You expressly understand and agree that any claim against Us shall be limited to the amount of US$ 1.00, if any, for use of our Site/s and / or for purchase of any Product/s and / or services through and / or from Our Site/s.

Indemnity

You agree to defend, indemnify and hold harmless MUHL and its affiliates and subsidiaries, and its, and their, officers, directors, shareholders, successors, assigns, agents, service providers, suppliers and employees, from and against any and all claims, damages, obligations, losses (whether direct, indirect or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from: (i) Your breach of any provision of this User Agreement; (ii) Your breach of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right; (iii) Your access and use of the Site/s or the service including for purchase of any Product/s and / or services and consequent participation in GP draw/s, or (iv) any claim that the Site/s, Services or any Materials caused damage to You or a third party. This defence and indemnification obligation will survive termination, modification or expiration of this User Agreement and Your use of the Service and the Site/s.

No Spam Policy

You understand and agree that sending unsolicited email advertisements or other unsolicited communications to MUHL / MUrgency email addresses or through MUHL / MUrgency computer systems and the Site/s are expressly prohibited by these Terms. Any unauthorized use of MUHL / MUrgency computer systems and the Site/s is a violation of this User Agreement and certain applicable laws. Such violations may subject the sender and his or her agents to civil and criminal penalties. Please note that the Cybercrimes legislation carries significant penalties including imprisonment. In case You intend to solicit or contact Our users by obtaining their email or phone numbers from Our Site/s, we may report this behavior to the relevant authorities, who then may decide to prosecute You under the relevant laws.

Limitation and Termination of Service

MUHL may establish limits from time to time concerning use of the Site/s, access to and use of the Site/s, including among others, the maximum number of days that content will be maintained or retained by the Site/s, the maximum number and size of postings, e-mail messages, or other Content that may be transmitted or stored by the Site/s, and the frequency with which You may access the service or the Site/s.

MUHL reserves the right at any time to modify or discontinue any service and / or Product/s on the Site/s (or any part thereof) with or without notice, and that MUHL shall not be liable to You or to any third party for any such modification, suspension or discontinuance of the Service.

You acknowledge and agree that MUHL, in its sole and absolute discretion, has the right (but not the obligation) to block Your e-mail or IP address, or otherwise terminate Your access to or use of the service or Site/s (or any part thereof), immediately and without notice for any reason or no reason at all. Further, You agree that MUHL shall not be liable to You or any third-party for any termination of Your access to the Site/s or the service.

Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by MUHL without restriction. Any assignment or transfer by You shall be null and void.

General Information

The failure of MUHL to exercise or enforce any right or provision of this User Agreement shall not constitute a waiver of such right or provision.

If any provision of this User Agreement is found by a court of competent jurisdiction to be invalid (including, without limitation, because such provision is inconsistent with the laws of another jurisdiction) or inapplicable, We and You nevertheless agree that the court should endeavour to give effect to Our intentions as reflected in this User Agreement. If any provision or provisions of this User Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this User Agreement shall not in any way be affected or be impaired.

YOU AGREE THAT ANY CAUSE OF ACTION BROUGHT BY YOU AND ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE AND / OR THE SITE/S MUST COMMENCE WITHIN A REASONABLE TIME AND IN ANY EVENT WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES.

Governing law and Dispute Resolution

Any dispute arising out of or in connection with this User Agreement, including any question regarding its existence, validity and / or termination, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre. This Agreement shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre.

Privacy Policy

MUHL (& MUrgency Inc. as the owner & operator of the Site/s) and We want to protect the privacy of all of Our customers when You visit any one of Our Websites (Site/s).

We have developed a privacy policy to keep You informed of what personally identifiable information ("PII") we may collect from You, what this information will be used for, with whom such information will be shared, and the security procedures we have implemented to protect Your privacy. PII includes information that can be linked to a specific individual, such as name, address, phone number or E-mail address. PII is different for “Airport Assistance Services” which terms and conditions are separately listed in the Site.

Most of the our Site/s and parts of our Site/s can be used without giving Us any information. However, access to certain parts of the Site/s may involve collection of PII and other information from You and payment for Product/s to be purchased. We use this PII and other information from You to provide You with better service, and in particular to: keep internal records; improve Our Products, services and the Site/s; communicate with You if You have ordered, purchased Pen/s or participated in anything on the Site/s; contact You for market research purposes; and provide You with information about new Product/s, opportunities, promotions, special offers and other information that We may feel is relevant to You. If You contact Us via the Site

PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

For You to purchase Pen/s from Our Sites/s and select Grand Prize Draw Ticket/s, we will collect personal information from You, including but not limited to:

Your name, Your mailing address, Your shipping address (if different from mailing address), Your phone number, Your E-mail address, Your birthday, Your Passport / Drivers License / National ID data;

Which Pen/s and how many Pen/s You wish to buy;

Which Grand Prize Draw Ticket/s You select;

Whether you wish to donate Your purchase to a Charity of MUHL choice

Personal information about You through any medium including telephone, fax, email, website, mobile apps and any other medium provided to customer-service representatives to research and resolve issues or questions; and

Payment information, including but not limited to Your credit card number, card type, cardholder name, expiration date, and billing address or just your E-mail and / or postal address in case of payment by bank wire transfer or cash (either directly or through a third party). All credit / debit cards details and related PII will NOT be stored, sold, shared, rented or leased to any third parties except that it will be facilitated by a reputed payment processing firm who processes payment/s for Us.

We may also collect personal information when You become a member, for Grand Prize Draw / Sweepstakes entry, to be able to provide You with a newsletter or other special information, or to be able to provide You with a brochure for Airport Assistance Services rendered by MUrgency Inc. or other travel related materials. We do not knowingly collect PII from children under the age of 13. If You are under the age of 13, please do not provide personally identifiable information of any kind whatsoever. MUHL also uses commonly employed Internet technologies to collect additional information about users. For example, MUHL (& MUrgency Inc. as the owner & operator of the Site/s) uses "cookies" on the Site/s to determine how users reach the Website and to track general usage patterns once a user is on the Website. This information is collected and analyzed in the aggregate in order to improve the function, content, overall appearance, and capability of the Sites/s. "Cookies" are small pieces of information that are transferred by a website and stored by your web browser on your computer's hard drive. Most web browsers automatically accept cookies; however, you can always choose not to accept a cookie by changing your computer preferences to refuse cookies or to prompt you to accept each cookie, but doing so will limit the range of features available to on the Website. Although MUHL (& MUrgency Inc. as the owner & operator of the Site/s) requires that your web browser accept cookies to access the Website, MUHL (& MUrgency Inc. as the owner & operator of the Site/s) does not store any PII in them. You may receive E-mails from Us about special promotions, surveys, contests, Grand Prize Draw/s, sweepstakes, flight specials, trip information, or other travel opportunities from Us or MUrgency Inc. To assess the effectiveness of these E-mails, we may attach a web beacon that provides confirmation when You open an E-mail from Win with Airport Assistance, MUHL or MUrgency Inc. This only occurs if your computer supports such technology. MUHL also collects certain technical information from Your computer each time You request a page during a visit to any of our Site/s. This information is collected from Your computer's web browser to enhance Your experience on Our Website and may include Your IP address, operating system, web browser software (e.g., Chrome or Internet Explorer or Safari or Any Other Browser), screen resolution, and referrer website. In addition, authorized MUHL (as the owner & operator of the Site/s ) personnel may update Your profile to accurately reflect any new profile information included in communications received from You. MUHL (& MUrgency Inc. as the owner & operator of the Site/s does use third-party advertising across the Internet. This advertising uses cookie and Web Beacon technology to measure and improve the effectiveness of these efforts. To make this happen, the advertising may use anonymous information about Your visits to the Site/s and other Websites including: date and time of a banner shown the cookie and the first three octets of the IP address. No PII is collected in such cases and any information that is gathered is used only for online marketing purposes (& not sold or shared to third parties).

ACTION TAGS

MUHL (& MUrgency Inc. as the owner & operator of the Site/s ) does use third-party advertising across the Internet. This advertising uses cookie and Web Beacon technology to measure and improve the effectiveness of these efforts. To make this happen, the advertising may use anonymous information about Your visits to the Site/s and other Websites including: date and time of a banner shown, the cookie and the first three octets of the IP address. No PII is collected in such cases and any information that is gathered is used only for online marketing purposes (& not sold or shared to third parties).

HOW WE USE THE INFORMATION WE COLLECT AND WITH WHOM IT IS SHARED

When You make purchase Pen/s from our Site/s and You provide information about Yourself, we use this information to complete Your order of purchase of Pen/s and selection of Grand Prize Draw Ticlet/s, fulfil any customer service requests, and provide promotional or purchase related information via E-mail, direct mail, sms, messaging service or telephone call. We do not share this information with outside parties except to the extent necessary to complete Your order and fulfil your purchase and delivery of purchases. Such other parties may include, but are not limited to, appropriate suppliers, credit card merchant services, courier services and other global distribution systems. These service providers will disclose information about Your to the extent they require to complete their part of the transaction which You have entered with US through Our Site/s. Although MUHL (& MUrgency Inc. as the owner & operator of the Site/s) attempts to select suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing Your information without Your permission. Therefore, We cannot take responsibility in how these suppliers and others including the courier companies and other global distribution systems may use Your information shared with them to complete the transaction which You have entered with Us through Our Site/s. In addition, these suppliers may also contact you as necessary to obtain additional information about your purchase/s to complete their part of the transaction. In addition to processing, confirming and fulfilling Your purchases, MUHL (MUrgency Inc. as the owner & operator of the Site/s ) may use certain data for administrative and analytical purposes such as information systems management, accounting, billing and audits. We may also use PII to provide You other services, such as sending you an email notification regarding the status of Your purchases, selection of the Grand Prize Ticket/s, informing you about special promotions, surveys, contests, grand prize draws, sweepstakes, flight specials, airport assistance services, trip information, or other travel opportunities from MUHL, MUrgency Inc. (as the owner & operator of the Site/s) or its marketing partners. Although no PII is collected, We monitor users’ navigation of Our Site/s in order to better understand and serve Our customers. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their Websites. When You are on the Website and are asked for PII, You are sharing that information with MUHL (& MUrgency Inc. as the owner & operator of the Site/s) only, except as set forth elsewhere in this privacy policy. We may collaborate with other companies to offer you additional Products or Services, for example, through sweepstakes, grand prize draws, raffles, and promotions. We will share Personal Information that is necessary for these other companies to provide the Products or Services that You have requested. This policy will not cover the use of your Personal Information by these other companies. We encourage you to read a company's privacy policy before requesting any of its products or services. MUHL (& MUrgency Inc. as the owner & operator of the Site/s) may disclose the information that We collect about You when We have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities that may be causing injury to You, to Us, or to others. We may also disclose Your information when We believe the law requires it.

Security of Your Personal Information

The importance of security for all PII associated with Our customers is of utmost concern to Us. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect Your personal information, we cannot ensure or warrant the security of any information You transmit to Us. In order to protect the information stored in Our systems, We have implemented security measures, including data encryption technology and firewalls.

Third-Party Links

The Site/s may contain links to Websites operated and maintained by third parties over whom We have no control. The information practices of those Websites are not covered by this privacy policy. Any information You provide to third-party Websites or that We provide in relation to Your purchase/s you make / made will be governed under the terms of each such Website's privacy policy. Please note that when You click on one of these links, You are entering another Website, and We have no responsibility or liability whatsoever for the content, actions, or policies of such third-party Websites. We encourage you to read the privacy policies of all third-party Websites that link to the Site/s, because such privacy policies may be materially different from this privacy policy.

Some of the advertisements You see on the Site/s are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about You and Your online activities, either on the Site/s or on other websites, through cookies, web beacons, and other technologies in an effort to understand Your interests and deliver to You advertisements that are tailored to Your interests. Please remember that We do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. We encourage you to read the privacy policies of all third-party Websites that link to the Site/s, because such privacy policies may be materially different from this privacy policy.

Use of Google Analytics and Google Tracking Pixels

The Site/s uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses cookies and / or text files to analyze website traffic. Information generated by cookies with Your details (including Your IP address) is transferred to a Google server in the United States of America or elsewhere. Google processes this information to evaluate Your use of the Site/s, compile reports about the Site/s’s activity on Our behalf, and deliver other related services regarding website and Internet use. Google may also share this information with third parties insofar as this is necessary or if these third parties process the information on behalf of Google. Under no circumstances will Google use Your IP address in connection with other data supplied by Google.

You may disable the cookies from Your browser by adjusting Your browser settings. However, in this scenario, You may not be able to make full use of all the functions available on the Site/s. By using the Site/s, You agree to Google’s processing of the type of information discussed in this section in the manner contemplated in this Policy. We, Us, Our respective suppliers, any of our shareholders, subsidiaries, parent companies, and any of Our and their officers, directors, managers, members, agents, and employees, are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in way connected with, the use of the type of information discussed in this section.

Tracking Pixels

Facebook and Google tracking pixels are used on the Site/s. This means that third parties may use cookies, web beacons, and similar technologies to collect or receive information from the Site/s and elsewhere on the internet and use that information to provide measurement services and targeted adverts. If You wish to opt out of the use of these tracking pixels, We request You to adjust Your browser settings.

Questions, Comments, or Concerns

If you have questions or comments about this privacy policy, or if you are concerned that We have not followed the principles set forth in this privacy policy, please send an email to us at legal@MUrgency.com. We are receptive to Your comments or questions.

Other Information You Should Know

This Privacy Policy was revised and posted on the Site/s on 22 April, 2018. MUHL (& MUrgency Inc. as the owner & operator of the Site/s) may, in its sole discretion, revise this privacy policy at any time and all such revisions shall be effective when posted, so be sure to check back periodically. Privacy Policy changes will apply to the information collected from the date We post the revised Privacy Policy, as well as to existing information held by Us. We will notify You about significant changes in the way We treat personal information by placing a prominent notice on Our site. Use of the Site/s after such changes are posted, or as otherwise set forth in any communication from Us to you on this subject, shall constitute acceptance of such changes.